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Be Reminded


How often have you been given a gift card as a gift and you have forgotten to use it before it expired? Come'on be honest!


It's annoying isn't it? that's why we have created a reminder service, to help you remember to spend it. All you have to do is fill in your details and we will add you to the register.


SHOP coming soon.

H&G Gift Card Terms & Conditions

Purchasing or using the gift card means that you accept the terms and conditions of this agreement. You agree to be bound by these Terms and Conditions by purchasing, activating, using or attempting to use your card or making any transactional query. You warrant to us that you will comply with these Terms and Conditions and all applicable laws and that your card will not be used in any manner which is unlawful, misleading, deceptive or unfair. You agree that any personal details you provide may be used by Hardware & General and that transactional information may be provided by Hardware & General to another party to assist you with inquiries and disputes.

If you let another person use your gift card, you must tell them that they will be bound by these terms and conditions. NSW law applies to this agreement. By entering into this agreement you unconditionally submit to the jurisdiction of the courts of NSW. A service fee is payable on first issue of a gift card.

1. Gift cards may be used to purchase goods or services at Hardware & General stores with "EFTPOS" facilities, when the gift card has enough unused value to make the purchase or as restricted by the specific card program terms and conditions. You do not need to use the whole card value in one transaction.

2. To use your Gift Card, swipe your card in the EFTPOS terminal, select the SAV button and enter your PIN. Where your purchase is less than the current card value, the remaining balance will remain on your card. If your purchase exceeds the current card value, you must pay the excess using another method of payment.

3. It is your responsibility to ensure that the transaction amount is correct before you enter your PIN authorising the transaction. By entering your PIN, you confirm your agreement that the transaction amount is correct. You agree that the amount shown on a sales record is sufficient evidence of the cash price of the goods to which the transaction record relates.

4. Gift cards cannot be redeemed for cash, cannot be used for cash equivalent transactions, reloaded, returned for a refund or have their balances consolidated to a new gift card. We may in our sole discretion elect to cancel a gift card or block such a transaction if you attempt to do so. Gift cards are not legal tender, account cards, credit or debit cards or securities.

5. Keep your gift card secure and treat it as you would treat cash, anyone holding the gift card can use its value to make purchases. If your gift card is lost or stolen, or you suspect an unauthorised transaction, immediately report this by calling Cards4all on 1300 691 066. Cards4all may be able to stop gift card value being used. Card number, original balance and expiry date will be required.

6. We may replace a faulty, lost or stolen gift card. Any replacement gift card will have the same unused value (at the time of replacement) and expiry date. You must go to a Hardware & General store and present the original receipt and reference number (located on the back of the gift card). Make a record of the reference number and keep this separate from your receipt.

7. Gift cards will be void if they are defaced, mutilated, altered or tampered with in any way. We may subject gift cards to verification and security checks in our absolute discretion.

8. If you have a query or complaint about the gift card, please raise it through any of our H& G stores.

9. Where it becomes necessary to return goods or otherwise provide a refund where the purchase was conducted with your gift card, those funds will be refunded onto another Gift Card. It is not possible to reimburse funds to the original Gift Card.

10. If you think there has been a mistaken transaction on your gift card contact the store where the mistake was made.

11. We may cancel any gift card, or the gift card scheme, for any reason at any time without notice. If so, we may either provide a refund or a replacement gift card of equivalent value unless we reasonably suspect fraud in relation to a gift card. The gift card remains our property.

12. This Gift Card will expire one year after the date of issue. Check the expiry date on your gift card as soon as you receive it or check your gift card account online for expiry. Any balance that remains after the expiry date will not be available for use and will be forfeited by you. Your card is only valid until the expiry date shown on your gift card or your card account at www.hg.com.au/giftcards

13. Terms and conditions may change without notice. H&G reserves the right to vary or replace these conditions from time to time, including the variation or introduction of fees. Such changes will be published on www.hg.com.au/giftcards at least 30 days before the change(s) are implemented.

14. After the gift card has expired, it is no longer valid and all transactions will be declined. Unused value may not be refunded and may become the property of Cards4All.

15. Check the balance, transaction history and expiry date of your gift card online.

We strongly recommend to register your card for expiry reminder at: www.hg.com.au/giftcards. Reminders are a complimentary service by Hardware & General and the Company will not be responsible for lost monies or expired cards in the event of missed or unsent reminders should the service cease or fail in some manner.

We want you to actually spend your gift cards not forget them till its too late!

Add Your Cards Expiry

Be sure to stay subscribed, otherwise if you unsubscribe you will no longer receive your expiry reminder.